Quality Commitment

Quality Commitment

Quality

Reliable Turbine Services is committed to our customer’s satisfaction through continual improvement of our processes and services to ensure they meet or exceed the requirements and specifications of our customers and industry standards.

With nearly 30 years of consistent quality performance, we have earned our name.

With our combined years of dedicated service in the machining industry, we understand the importance of timely delivery without substituting quality. The standards and procedures included in our quality management system allow us to meet or exceed most OEMs’ requirements. Our QC department utilizes a Zeiss Coordinate Measuring Machine (CMM) as well as a Sigma Optical Comparator to ensure the accuracy of the finished product.

ISO 9001:2008 Certified

Our Houston Manufacturing facility is ISO 9001:2008 Certified and holds itself to the highest quality standards. RTS has adopted a process based Quality Management System (QMS) that:

  • Identifies the processes needed for the delivery of product/service
  • Determines the sequence and interaction of the processes
  • Determines the criteria and methods required to ensure the effective operations and control of these processes
  • Ensures the availability of information necessary to support the operation and monitoring of these processes
  • Measures, monitors, and analyzes these processes
  • And implements action necessary to achieve planned results and continual improvement of these processes

Where RTS chooses to outsource any process that affects conformity with requirements, RTS management will ensure that appropriate controls are established. Controls of outsourced processes are identified within our Quality Management System.

Reliable Turbine Services Inc.'s 98% Customer Satisfaction Rate serves as proof that it has quality products, processes, and services. With nearly 30 years of consistent quality performance, we have earned our name.

Got an outage? Request a quote to see how Reliable Turbine Services can help. We will respond promptly.

NEWS

Come by and visit us at Power-Gen International this year in Las Vegas NV! ... more
A critical part belonging to a Mexican power plant was repaired by locally based Reliable Turbine Services and shipped via air cargo in the dead of ni... more

In support of providing our clients with continued “World Class” services and support, we are pleased to announce RTS has recently committed to the... more

Knowing Megawatts are always at a premium, RTS created the Rapid Response Unit to deploy when and where trouble hits. The fully-loaded $275,000 uni... more

Reliable Turbine Services will be exhibiting at the Power-Gen International Tradeshow and Conferences that will take place in Las Vegas, Nevada on ... more

Reliable Turbine Services will be exhibiting at the Plant Maintenance Inspection and Engineering Expo & Conference in Pasadena, Texas, April 16, 20... more

7F User Annual Conference Sheraton Denver, Colorado, May 13, 2015. RTS Press Release Reliable Turbine Services will be exhibiting at the 7F User Annu... more
Hydrovision International 2015 Reliable Turbine Services will be exhibiting at the Hydrovision International 2015 Conference located at the Oregon Co... more
Reliable Turbine Support

Expert Answers

We have already awarded our upcoming outage to another vendor and would need an independent owner’s representative. Can you help with that?

Got an Outage? We Can Help. CONTACT US TODAY!

ISO 9001:2008 CERTIFIED

With our combined years of dedicated service in the machining industry, we understand the importance of timely delivery without substituting quality.
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SAFETY COMMITTMENT

RTS considers the prevention of accidents to be of the utmost importance to the well-being of our work force and yours, resulting in efficient productivity and customer satisfaction. SAFETY IS THE JOB OF ALL HANDS.
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RTS LOCATIONS

  • Sullivan, MO
858 Acid Mine Road
Sullivan, MO 63080 USA
(+1) 573-468-4045
Houston, TX

1502 Gault Road
Houston, TX 77039 USA
(+1) 281-557-0103
Latin America, Antioquia

Carrera 43A #19-17 Office 303
Medellin, Antioquia 05001 Colombia
(+57) 312-623-0630

ANNOUNCEMENTS

Visit RTS and Fuji Electric at Power-Gen International Las Vegas 2017

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